Signs & Colors Privacy Policy

Effective Date: January 1, 2025

Welcome to the official website of Signs & Colors (“we,” “us,” “our,” or “Signs & Colors”). We are committed to providing exceptional custom website and application (app) development services to our clients. We understand that your privacy is important to you, and we are dedicated to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, inquire about our services, or otherwise interact with us. Please read this policy carefully before using our website or services.

1. Information We Collect

To provide you with our services, respond to your inquiries, and optimize our website, we may collect the following types of information:

• Information You Provide to Us Directly:

  • Contact Information: When you contact us for a project consultation through our website’s contact form, email, or phone, you may provide your name, company name, email address, phone number, and job title.

  • Project Information: Details regarding your project requirements, budget, and other business documents you provide during a consultation.

  • Communication Records: A record of any information you send to us when you communicate with us.

• Information We Collect Automatically:

  • Device and Usage Data: When you visit our website, we automatically collect certain information, such as your IP address, browser type and version, operating system, referring URLs, access times, pages viewed, and your interaction with our site.

  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files that help us analyze web traffic, remember your preferences, and improve your user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Manage Our Services:

  • To respond to your inquiries, quote requests, and project requirements.

  • To communicate with you regarding project progress, contracts, and ongoing support.

  • To create and manage your client account.

• To Improve Our Website and Services:

  • To analyze user behavior to understand how our website is used, allowing us to optimize its design and functionality.

  • To diagnose technical problems and maintain website security.

• For Marketing and Communication (With Your Consent):

  • To send you service updates, industry news, or marketing materials that we believe may interest you. You may opt out of receiving these communications at any time by following the unsubscribe link in the email.

• To Comply with Legal Obligations:

  • To fulfill our legal and regulatory responsibilities, such as for tax and accounting purposes.

  • To respond to legal processes, such as a court order or subpoena.

3. How We Share and Disclose Your Information

We respect your privacy and will not sell, rent, or trade your personal information to any third party. We may share your information only in the following circumstances:

• Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as website hosting, cloud storage, CRM platforms, and data analytics tools (e.g., Google Analytics). These service providers are granted access to your information only to the extent necessary to perform their services and are contractually obligated to keep it confidential.

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers: If Signs & Colors is involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will ensure that the receiving party continues to honor the commitments made in this Privacy Policy.

• To Protect Our Rights and Others: We may disclose information when we believe it is necessary to enforce our terms of service, protect our property or safety, or protect the rights, property, or safety of our clients or the public.

4. Data Security

We have implemented reasonable technical and administrative security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption, firewalls, access controls, and staff training. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and as required by applicable laws and regulations. When your information is no longer needed, we will take reasonable steps to securely delete or anonymize it.

6. Your Rights as a Data Subject

Depending on applicable law, you may have the following rights regarding your personal information:

• Right of Access: You have the right to access the personal information we hold about you.

• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.

• Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances.

• Right to Withdraw Consent: Where we process data based on your consent, you have the right to withdraw that consent at any time.

• Right to Opt-Out of Marketing: You can opt out of our marketing communications at any time.

To exercise these rights, please contact us using the contact details provided in the “Contact Us” section below.

7. Children’s Privacy

Our website and services are intended for a business audience and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete it.

8. Third-Party Links

Our website may contain links to other third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of any third-party website you visit after leaving ours.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a new “Effective Date” at the top. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, or if you wish to exercise your rights as a data subject, please CLICK HERE to contact us.